Shipping Policy

A Legal Disclaimer

By placing an order on Cinekicks.in, you acknowledge and agree that:

Processing and delivery times may vary depending on your order type (custom or pre-order).
Cinekicks is not liable for courier delays, lost shipments, or incorrect address details provided by the customer.
Any shipping delays caused by external factors (courier partner issues, weather, strikes, or national holidays) are beyond our control.
Pre-order items are shipped according to their mentioned dispatch timelines, which may differ from standard products.
Once an order is marked “Delivered” by our courier partner, Cinekicks holds no responsibility for lost or stolen packages.

We aim to deliver your Cinekicks merchandise as quickly and safely as possible while maintaining transparency at every step.

Custom-made products: Usually dispatched within 5–10 business days after order confirmation.
Pre-orders: Dispatched as per the estimated timeline mentioned on the product page (typically 10–20 business days depending on demand).
Orders placed during major drops, festive periods, or sales may experience slight delays due to high demand.

Once shipped, orders are typically delivered within 3–7 business days depending on your location.
Remote or rural areas may take a few additional days.
Tracking details will be shared via email or SMS once your order has been dispatched.

Shipping costs are calculated at checkout and may vary based on destination and order value.
From time to time, we offer free shipping promotions — keep an eye out for updates on our Instagram or website banners.

Customers are responsible for entering the correct shipping address and contact details during checkout.
If a package is returned due to incorrect or incomplete address details, reshipping charges will apply.
Cinekicks does not refund or replace orders lost due to incorrect address entries.

If your order includes multiple products, they may be shipped separately depending on availability and production schedules.
You’ll receive tracking updates for each shipment, if applicable.

To maintain full transparency, our Shipping Policy includes:

1. Order Confirmation

Once your payment is completed, you’ll receive an email confirmation with your order details and expected dispatch window.

2. Tracking Information

When your order is shipped, we’ll send a tracking ID via email or SMS that can be used to monitor delivery progress.

Tracking may take 24–48 hours to become active after dispatch.

3. Courier Partners

We work with trusted delivery partners such as Blue Dart, Delhivery, DTDC, and others to ensure reliable shipping across India.

4. International Shipping (Optional Section)

Currently, Cinekicks primarily ships within India.

For international orders, please contact us directly before placing your order for availability and rates.

5. Delayed or Missing Packages

If your order is delayed beyond the estimated time, contact our support team. We’ll coordinate with the courier to resolve it quickly.

If your order is marked delivered but not received, kindly check with your local courier office or security desk before reaching out.

6. Policy Updates

Cinekicks reserves the right to update or modify this Shipping Policy without prior notice.

All changes will be reflected with a new “Last Updated” date.

7. Contact Us

For any shipping-related inquiries, please reach us at:

📞 7338463084

📍 Banglore